1 Purley Road, Purley, Surrey, CR8 2HA

020 8660 8228

Frost Lettings provides comprehensive support to both landlords and tenants throughout the entire rental process.

Our dedicated team members take a proactive approach to secure high-quality tenants put through meticulous reference checks and compliance procedures, negotiate favourable rental terms, provide expert advice on market trends, property compliance and current regulation.

Our experienced Property Management team efficiently handles landlord needs such as deposit registrations, regular property inspections, maintenance, lease renewals, monitoring of certificate expiration dates and 24/7 emergency contact. We also ensure that our clients are kept up to date about any new proposed legislation that may impact their properties.

We believe what truly makes us stand out from the rest, is the level of communication we have with our clients. Our google reviews will highlight, our number one priority is keeping our clients updated, with free-flowing communication throughout each part of your rental process.

Whether you are a first-time landlord, a seasoned investor with an extensive portfolio, or an overseas landlord, we offer and tailor our guidance and management to a level that each client requires, and however much involvement a landlord might wish for.

We offer unrivalled marketing services including professional photography, colour floor plans, enhanced online exposure on all major portal websites as well as social media posting, local and national advertising in various publications, all aimed at attracting the best available tenants for our clients' properties.

Within our Property Management department we use a repair reporting system called Fixflo. Fixflo is the most advanced system available to the industry for tenants to accurately report repairs, for contractors to submit quotations and receive work instruction and for landlords to easily review and approve works. It also offers 24/7 online repair reporting to us, photos / videos of the problem (allowing accurate assessment of the work required before sending any contractor), end to end management of repairs and compliance so nothing is forgotten, and full documentation uploaded along with a complete audit trail for Landlords to access at any time.

Frost remains a totally independent agency, prioritising customer service that leads to repeat business, referrals, and an outstanding reputation in our field. We constantly strive to offer only the best to our clients and remain the number one agent within our area. Call us today to discuss how we could potentially help you with the renting of your property or even just discuss the latest market trends.

Please do take a look at our Landlord and Tenant fee schedules for more information of the different levels of service we can offer.


Please click here to see our tenants fees

Please click here to see our landlord fees


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Arla

Frost Estate Agents has full Client Money Protection cover via Propertymark. The scheme rules can be found here:

Please click here to see our client money protection certificate

Please click here to see our client money protection security certificate

We are an ARLA Propertymark protected agent

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